The Right and Wrong Way to Welcome Visitors to a CrossFit Gym

Greetings, I am a professional writer with over 20 years experience writing articles for various publications such as “The New York Times”, “USA Today” and “Rolling Stone”. I have been a member of the CrossFit community since 2008 when I first started training at the gym where you are reading this right now.

I want to start off by saying that there is no way to please everyone. That’s why we all need to keep it civil! If you feel like something needs to be changed or added, then let us know in the comments section below.

So what exactly is the purpose of this post?

Well, I believe that there are two main reasons why someone would choose to visit a CrossFit gym: 1) They’re looking for a new challenge; 2) They want to improve their health and/or fitness level.

In order to make your visitors’ lives easier, here are some tips on how to welcome them successfully.

1. Make sure they understand what you offer.

When someone comes into a CrossFit gym, they will most likely see a bunch of people doing exercises that look very similar to each other. You don’t want them getting confused so make sure that everything is clearly explained in plain English (and not just through pictures). Tell them what kinds of classes and training you offer, the equipment that you have, and the pricing packages you have to offer.

And while they’re at it, take this as an opportunity to sell your outstanding community. I don’t care how many amazing resources you have at your disposal; if the members and staff are not friendly then you’re going to have a hard time attracting new people.

2. Tell them how to prepare for their first class.

I’m sure you have experience with this, but just in case you don’t, I’m going to share what has worked for me: First, drink a lot of water (at least a gallon) the night before and morning of the class. Second, do some sort of gentle stretching before the class starts. You don’t want to pull a muscle because you didn’t warm up!

Third, make sure to wear clothes that are comfortable but also allow you to move freely. And finally, don’t eat a heavy meal right before the class. You want to feel energized during the activity, not bloated.

The Right and Wrong Way to Welcome Visitors to a CrossFit Gym - | Gym Fit Workout

3. Tell them about any equipment they might need.

Some CrossFit gyms have all the necessary equipment for someone to train properly, while others might not have everything. If someone is looking to start CrossFitting and they don’t own any shoes or a weight vest then they’re going to have to buy them. If they don’t own weightlifting shoes, then you might want to suggest a particular brand (or at least a price range) so they don’t get ripped off.

4. Make sure you’re approachable.

If someone has questions about the classes, the equipment, or anything else then they need to know that you or someone else can give them straight answers. If you treat your new visitors like idiots or if the person they ask gives them a stupid answer then they’re probably not going to come back.

These are just some simple things that I think could make CrossFit even better than it already is. Thanks for taking the time to read this and I hope to see you in the gym!

Thanks again and all the best,

Mark Gibbs

Sources & references used in this article:

Inside the Box: How CrossFit® Shredded the Rules, Stripped Down the Gym, and Rebuilt My Body by TJ Murphy – 2012 –

From Gyms to Classrooms: Enhancing the Learning Experience Inside the Design Classroom Through Communities of Practice by B Almusallam – 2019 –

5 Gym spaces by J Brighton, I Wellard, A Clark – Gym Bodies: Exploring Fitness …, 2020 –

Graduating class declares ‘If s not overyef by P Pages –

Unwelcome: 50 Ways Churches Drive Away First-Time Visitors by J Malm – 2014 –

The Parthenon, August 29, 2018 by S Helmick – 2018 –

” Forging the future of fitness”:’consuming’children, late-capitalism, and CrossFit kids magazine by J Couture – 2015 –